First it was all those auto-emails from Admissions, promising a response to my query within 3 business days. I think the shortest time I waited for a response was 2 calendar weeks. Then the system took a coupla days to acknowledge that I'd paid the enrollment confirmation fee. Now it's New Student Orientation (NSO henceforth).
First, navigating their NSO page is an exercise in frustration, as many of the links keep circling back to ones I've already visited. NSO is mandatory; can't register for classes until you attend. However - there are no NSO sessions left before the start of the semester! I might have been able to sign up sooner if:
1) they'd responded to my application in mid-October as promised, instead of Dec. 2nd;
2) they'd responded immediately, or at least within the promised "3 business days", to my deferral request (submitted Dec. 3rd), instead of waiting until Dec. 17th.
Their foot-dragging put me a good 5 or 6 weeks behind where I might have been had they responded as promised.
And of course I didn't get a chance to get online to register for NSO until after dinner tonight, long after the Orientation office had closed. I'm hoping there'll be someone in the office Monday morning who can help me with this little problem. Wish me luck!