Read the online merchant reviews before ordering! I ordered a digital camera two weeks ago from WaWaDigital. I suppose the name should have sent me to the reviews, but no, I was a cheapskate and their price was the lowest. And I never got an e-mail order confirmation, which is highly unusual for an online merchant these days. But they did call me the next day to confirm my order, to be shipped in 7-10 working days, so I wasn't really concerned.
However, two weeks later my camera has yet to arrive, so I called earlier today to check on my order. The man on the phone told me it was "completely sold out for 3 weeks". Never mind that the website claimed at the time of my order and still claims that the item is in stock. Never mind that when the company called to confirm my mailing address (apparently just a thinly veiled attempt to get me to buy accessories in addition to the camera), they never said anything about its being sold out. Oh, and I notice that the website price today is $55 higher than when I ordered. Not that it matters, if the thing is unavailable, of course.
The reviews I read this morning included several people accusing them of bait-and-switch tactics - items that never arrived, pressure to buy additional items, etc. So I found it interesting that when I called today to check on my camera and they apologetically told me it wouldn't be available for at least 3 weeks and I asked to cancel my order, the man on the phone just said "yes, ma'am, we'll cancel that for you" and hung up. Didn't ask my name, address, or any other info that might help him identify the order I wanted to cancel, which makes me suspect it was never placed to begin with, perhaps because I politely declined to order anything but the camera.
Do you smell fish? I sure do!
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