Starting to get annoyed

I've been very patient with the uni Admissions folks.  I was told "mid-October" for a decision on my application.  I pinged them Oct. 29 and got an auto-email telling me to give them 3-5 business days to reply.  When I got no response, I pinged them again Nov. 9.  I got the same auto-email; still nothing.  It's now about a month past when I expected to have a decision on my application and I've heard exactly nothing.  If I weren't about to go into tech week, I'd go down there again and try to shame them into giving me an answer.  I guess they don't really want my money...